§ Help
Frequently asked questions
Can’t find your answer? Email orthodoxcalendarcompany@gmail.com, visit the contact page, or open a support request.
- When will my order ship?
- Orders are prepared and shipped within 2 to 3 business days. You will receive tracking information by email as soon as the label is created - every order is also traceable from your account.
- Do you ship internationally?
- Yes, we ship worldwide from the United States. International destinations may be subject to duties or VAT, which are the customer’s responsibility - see the terms of service for the full detail.
- What is your return policy?
- If an item arrives damaged or an order is wrong, write to us within 30 days of delivery, and we will replace it or issue a refund. Calendars and books are otherwise final sale. Digital downloads are non-refundable once accessed.
- Which calendar does the book follow - Julian or Revised Julian?
- Our annual calendar follows the Revised Julian Calendar (New Calendar).
- Is the daily content on the website free?
- The public saint and feast content on this website is free. Orthodox Daily Companion is free to download on iPhone, iPad, and Android, with optional premium features through Apple or a subscription through Google Play. The separate Lives of the Saints web app offers a seven-day trial of its complete devotional library.
- Can I submit a saint or a correction?
- Please do. We welcome submissions and corrections - especially for saints from traditions underrepresented in English-language calendars. Write to us with sources attached.